Privacy Policy - Quetta Mart

Introduction

Quetta Mart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (Name, email address, phone number)
Payment information (processed securely through JazzCash and EasyPaisa)
Order history and shipping address
Communication preferences and feedback
Device and browser information for website optimization

How We Use Your Information

We use the information we collect for various purposes:

To process and complete your orders
To send order confirmations and shipping updates
To respond to your inquiries and provide customer support
To improve our website and user experience
To send promotional communications (with your consent)
To comply with legal obligations

Email Verification

To ensure secure transactions, we require email verification before processing payments. When you provide your email address during checkout, we will:

Send a 6-digit verification code to your email
Verify your identity before proceeding to payment
Use your email for order confirmations and updates
Never share your email with third parties without consent

Payment Security

We use JazzCash and EasyPaisa as our payment processors. These platforms use industry-standard security measures to protect your payment information. We do not store your complete payment details on our servers. All transactions are encrypted and processed securely.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Providing services and maintaining customer relationships
Complying with legal and regulatory requirements
Resolving disputes and enforcing agreements

Your Rights

You have certain rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications
Portability: Request a copy of your data

Third-Party Services

We may use third-party services for:

Email verification (mail.vpay.top)
Payment processing (JazzCash, EasyPaisa)
Analytics and website performance monitoring

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@eighthgen.pk
Phone: +92 XXX XXXXXXX
Address: Karachi, Pakistan